Échec de l'envoi des fax: compte de fax SR suspendu // Faxes failing to send: SR fax account suspendedResolved
Care Platform
2026-06-01
la Plateforme de Soins ne se charge pas après une mise à jour // CP not loading after an updateResolved
Care Platform
2026-05-27
Impossible de se connecter // Unable to login and sign upResolved
Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2026-04-20
Problème avec les activités des moniteurs Google // Activities for Google trackers are failingResolved
Construire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2026-04-10
Les nouveaux usagers ne peuvent pas se connecter à l'application // New users cannot loginResolved
Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2026-04-02
Impossible de se connecter // Unable to loginResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2026-03-23
Les rapports clients ne sont pas disponibles // Client reports are not availableResolved
Presto Client Reports
2026-03-19
Les disponibilités de rendez-vous ne s'affichent pas // Appointment availabilities are not displayingResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2026-03-05
Difficultés avec appels vidéo // Video call issuesResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
Données de bien-être incorrectes dans les rapports clients // Wrong wellness data shown in client reportsResolved
2026-03-02
Certains fournisseurs de soins n'ont pas pu voir les détails du profil CP des membres // Some service providers could not view members' CP profile detailsResolved
2026-02-25
Les rapports clients ne sont pas disponibles // Client reports are not availableResolved
Admin Portal
2026-02-12
Les rapports clients ne sont pas disponibles // Client reports are not availableResolved
Presto Client Reports
Les processus basés sur les événements ont cessé de fonctionner // Events-based workflows stopped workingResolved
2026-01-12
Problème avec l'envoi des ordonnances par fax // Issues with faxing prescriptionsResolved
Care Platform
2026-01-06
Notepad issue preventing Rx from being created as documentsResolved
2025-12-22
Les disponibilités des fournisseurs de soins ne se mettent plus à jour // Service provider availabilities are no longer updatingResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2025-12-02
Impossible de commencer une consultation / Unable to start a consultResolved
Dialogue Member Application (US)Sunlife Health360 Member Application (US)Construire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
2025-11-18
Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errorsResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application
Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errorsResolved
Care PlatformConstruire en santé - Member Web ApplicationConsult + Member Web ApplicationDialogue Member Web ApplicationLumino Health Virtual Care Member Web ApplicationConstruire en santé - Member Mobile ApplicationConsult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application