DrFirst Status
Real-time status, uptime history and incident reports for DrFirst.
Service Health — Last 24 Hours
Updated every 15 min24h ago18h ago12h ago6h agoNow
Operational Degraded Outage No data
Component Status
All systems operationalPharmacy - Eligibility/Benefits Verification Operational
Canada Operational
PDMP Operational
SmartScan (Canada) Operational
Medical - Eligibility/Benefits Verification(BV) Operational
Electronic Prior Authorization (ePA) Operational
Total Benefits (Provider Solutions) Operational
Pharmacy - Realtime Pharmacy Benefits(RTPB) Operational
Medical - Prior Auth Requirements(PAR) Operational
SmartAllergy Operational
E-Prescribing Desktop Region 2 (Rcopia) Operational
Medication History (MedHx) Canada Operational
DrFirst US Support Services Operational
iPrescribe Live Messaging/Chat Operational
DrFirst US Help Center Operational
Medical - Batch Eligibility Operational
SmartSig Operational
iPrescribe Callback Support Operational
Eligibility - Pharmacy Benefits Operational
E-Prescribing Desktop Region 5 (Rcopia) Operational
Medical - PA Status Dashboard Operational
DrFirst US Live Messaging/Chat Operational
iPrescribe Support Services Operational
EPCS IDP (Experian/ID.me) Operational
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) Operational
DrFirst US Strategic & Premier Phone Support Operational
Medical - Prior Auth Submission(PAS) Operational
InfinID Operational
Population Risk Management (PRM) Operational
SmartDrug Operational
Pharmacy Network - Prescribing Operational
System Migrations (SmartProcessor) Operational
E-Prescribing Desktop Region 3 (Rcopia) Operational
E-Prescribing Desktop Region 4 (Rcopia) Operational
Backline Operational
3rd Party Service: Pharmacy Data Network (Ontario) Operational
Pharmacy Network - Medication History (US) Operational
SmartSig (Canada) Operational
Price Transparency (mBC) Operational
Third-Party Vendor Services Operational
Medical - Patient Financial Responsibility(PFR) Operational
E-Prescribing Desktop Region 1 (Rcopia) Operational
SmartScan Operational
Medication History (MedHx) Operational
DrFirst Universal Login (IDaaS) Operational
E-Prescribing Desktop (Rcopia) Operational
Huddle Operational
Pharmacy - Pharmacy Prior Authorization Operational
SmartSuite Operational
Electronic Prior Authorization (Myndshft) Operational
3rd Party Service: Pharmacy Network - Medication History (Canada) Operational
SmartPharmacy Operational
3rd Party Service: Drug Information System (BC) Operational
iPrescribe Help Center Operational
e-Prescribing (Canada) Operational
E-Prescribing Mobile (iPrescribe) Operational
Electronic Prescribing for Controlled Substances (EPCS) Operational
SmartSwitch Operational
Prescription Engagement (RxInform) Operational
Prescription Routing (Gadget) Operational
Prescription Renewals (SmartRenewal) Operational
Uptime Statistics
100.00%
Last 30 days
100.00%
Last 90 days
100.00%
Last 365 days
20
Total incidents tracked
Recent Incidents & Outages
View official page2026-06-18
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) Resolved
2026-06-11
Issue affecting user login via LDAP within Backline Resolved
iPrescribe Help Center Live Chat Unavailable Resolved
2026-06-08
Real Time Prescription Benefit — Intermittent Connectivity Issues Resolved
2026-05-18
Intermittent Performance Issues - Third-Party Pharmacy Network - Prescribing Resolved
2026-06-04
Identity Proofing (IDP) Issue Resolved
2026-05-26
Intermittent Login Issues with E-Prescribing Desktop (Rcopia) Resolved
Prescription Processing & Medication History Delays Resolved
PDMP Third-Party Incident Resolved
2026-05-21
iPrescribe Provider Login Issues Impacting a Subset of Android Users Resolved
2026-05-19
PDMP Third-Party Incident for Washington Resolved
2026-05-13
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) Resolved
2026-05-12
Elevated Script Failure Rates - Third-Party Network Delay Resolved
2026-05-08
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) Resolved
2026-05-07
Degraded Performance – US Live Messaging / Chat Resolved
2026-05-06
CA CURES Connectivity Issue — PDMP Transactions Impacted Resolved
2026-05-05
Intermittent Performance Issues - EPCS IDP (Experian/ID.me) Resolved
2026-05-04
Third-Party Connectivity Issue – ePrescribing Impacted Resolved
2026-05-01
Retail & Portal Practice User Login Disruption Resolved
2026-04-27
Intermittent Performance Issues with Prescription Routing (Gadget) Resolved
Pagerly Aggregated Monitor
Monitor 5,000+ Services — all in one place
Expires Jun 30, 2026
Notify via
Email
Page
SMS
Call
Webhook
Slack
1,000+ Organizations
Trust Pagerly Monitor to keep their services online, 24/7
Trusted by teams at
Feature Comparison
Pagerly vs. Other Monitoring Tools
| Feature |
Pagerly
|
DownDetector | IsItDownRightNow | StatusPage.io |
|---|---|---|---|---|
| Real-time checks (60s) |
Crowdsourced + Monitoring
|
Crowd-sourced | ||
| Slack & Teams alerts | Paid only | |||
| On-call auto-paging | ||||
| Component-level status | ||||
| Monitor 3,000+ services | Limited | |||
| Custom webhooks | Paid only | |||
| Free tier | Limited |
Integrations
Get Notified instantly
Connect with your favorite tools
Get Started with Pagerly
Empower Your Team's Efficiency Today