Is DrFirst down? DrFirst Outage current DrFirst status

Live Status

Operational

↗ Official Status Page 🔔 Get Notified 🚨 Report an Outage

System Components

Live status of all service components, pulled directly from the official status page

Currently Affected

Affected Components

No affected components

Component

Status

All Components

Pharmacy - Eligibility/Benefits Verification - ✔️
Canada - ✔️
PDMP - ✔️
SmartScan (Canada) - ✔️
Medical - Eligibility/Benefits Verification(BV) - ✔️
Electronic Prior Authorization (ePA) - ✔️
Total Benefits (Provider Solutions) - ✔️
Pharmacy - Realtime Pharmacy Benefits(RTPB) - ✔️
Medical - Prior Auth Requirements(PAR) - ✔️
SmartAllergy - ✔️
E-Prescribing Desktop Region 2 (Rcopia) - ✔️
Medication History (MedHx) Canada - ✔️
DrFirst US Support Services - ✔️
iPrescribe Live Messaging/Chat - ✔️
DrFirst US Help Center - ✔️
Medical - Batch Eligibility - ✔️
SmartSig - ✔️
iPrescribe Callback Support - ✔️
E-Prescribing Desktop Region 5 (Rcopia) - ✔️
Medical - PA Status Dashboard - ✔️
DrFirst US Live Messaging/Chat - ✔️
iPrescribe Support Services - ✔️
EPCS IDP (Experian/ID.me) - ✔️
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) - ✔️
DrFirst US Strategic & Premier Phone Support - ✔️
Medical - Prior Auth Submission(PAS) - ✔️
InfinID - ✔️
Population Risk Management (PRM) - ✔️
SmartDrug - ✔️
Pharmacy Network - Prescribing - ✔️
System Migrations (SmartProcessor) - ✔️
E-Prescribing Desktop Region 3 (Rcopia) - ✔️
E-Prescribing Desktop Region 4 (Rcopia) - ✔️
Backline - ✔️
3rd Party Service: Pharmacy Data Network (Ontario) - ✔️
Pharmacy Network - Medication History (US) - ✔️
SmartSig (Canada) - ✔️
Price Transparency (mBc) - ✔️
Third-Party Vendor Services - ✔️
Medical - Patient Financial Responsibility(PFR) - ✔️
E-Prescribing Desktop Region 1 (Rcopia) - ✔️
SmartScan - ✔️
Medication History (MedHx) - ✔️
DrFirst Universal Login (IDaaS) - ✔️
E-Prescribing Desktop (Rcopia) - ✔️
Huddle - ✔️
Pharmacy - Pharmacy Prior Authorization - ✔️
SmartSuite - ✔️
Electronic Prior Authorization (Myndshft) - ✔️
3rd Party Service: Pharmacy Network - Medication History (Canada) - ✔️
SmartPharmacy - ✔️
3rd Party Service: Drug Information System (BC) - ✔️
iPrescribe Help Center - ✔️
e-Prescribing (Canada) - ✔️
E-Prescribing Mobile (iPrescribe) - ✔️
Electronic Prescribing for Controlled Substances (EPCS) - ✔️
SmartSwitch - ✔️
Prescription Engagement (RxInform) - ✔️
Prescription Routing (Gadget) - ✔️
Prescription Renewals (SmartRenewal) - ✔️

fragnate-api

fragnate-webapp

fragnate-api

Component Status

API Operational

Website Down

Auth Service Degraded

Payments Operational

fragnate-webapp

🚀 Why Teams Use Pagerly to Monitor This Service

📡

Real-Time Monitoring

Pagerly checks 3,000+ services every 60 seconds. The moment something breaks, your team knows before your customers do.

🔔

Instant Multi-Channel Alerts

Get notified via Slack, PagerDuty, email, SMS, or webhook — wherever your team lives. Right person, right channel, every time.

👤

On-Call Integration

Pagerly automatically pages the right on-call engineer when a dependency goes down. No manual triage. No missed alerts.

📊

Unified Uptime Dashboard

See all your third-party dependencies in one dashboard — uptime percentage, active incidents, and SLA compliance at a glance.

🔗

3,000+ Services Covered

Monitor AWS, Stripe, OpenAI, Cloudflare, GitHub, and thousands more — all from a single connected platform.

⚡

2-Minute Setup

No engineering required. Connect in 2 minutes and start getting alerts immediately. No credit card needed to start.

📊 Pagerly vs. Other Monitoring Tools

Feature	Pagerly	Downdetector	IsItDownRightNow	StatusPage.io
Real-time checks (60s)	✓	– Crowd-sourced	✓	✓
Slack & Teams alerts	✓	✗	✗	Paid only
✓	✗	✗	Paid only
On-call auto-paging	✓	✗	✗	✗
Component-level status	✓	✗	✗	✓
Monitor 3,000+ services	✓	✓	Limited	✗
Custom webhooks	✓	✗	✗	Paid only
Free tier	✓	✓	✓	Limited
Starting price	$19/mo	Free	Free	$29/mo