Is Genesys down? Genesys Outage current Genesys status

Live Status

Operational

↗ Official Status Page 🔔 Get Notified 🚨 Report an Outage

System Components

Live status of all service components, pulled directly from the official status page

Currently Affected

Affected Components

EMEA (UAE)
Platform

Component

Status

All Components

EMEA (Zurich) - ✔️
Voicemail - ✔️
Asia Pacific (Seoul) - ✔️
Americas (US West) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (London) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (US West) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
ACD Routing - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Mexico) - ✔️
Chat - ✔️
Americas (US East) - ✔️
FedRAMP - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Dublin) - ✔️
Americas (Mexico) - ✔️
FedRAMP - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Seoul) - ✔️
Directory - ✔️
EMEA (UAE) - ✔️
FedRAMP - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
GenesysCloud Soft Phone - ✔️
EMEA (UAE) - ✔️
Americas (US East) - ✔️
EMEA (Zurich) - ✔️
Data Sync Integrations - ✔️
Video - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (Canada) - ✔️
Americas (US West) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Sao Paulo) - ✔️
Americas (US West) - ✔️
EMEA (London) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (US West) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
FedRAMP - ✔️
Americas (Sao Paulo) - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (UAE) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Singapore) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (US East) - ✔️
Documents - ✔️
Asia Pacific (Singapore) - ✔️
Americas (US West) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (US East) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (London) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
EMEA (Dublin) - ✔️
EMEA (Zurich) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Dublin) - ✔️
EMEA (Frankfurt) - ✔️
Inbound Calls - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (London) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Canada) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
EMEA (London) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Singapore) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Mexico) - ✔️
Americas (Mexico) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Frankfurt) - ✔️
Americas (US West) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Sydney) - ✔️
Agent Copilot - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Dublin) - ✔️
EMEA (UAE) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (London) - ✔️
Americas (Mexico) - ✔️
Third-Party Digital Channels - ✔️
EMEA (UAE) - ✔️
EMEA (London) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Sao Paulo) - ✔️
Fax - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (London) - ✔️
EMEA (London) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Zurich) - ✔️
Americas (US West) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (Mexico) - ✔️
EMEA (Dublin) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Zurich) - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Singapore) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Canada) - ✔️
EMEA (London) - ✔️
Americas (Canada) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (London) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Asia Pacific (Sydney) - ✔️
Identity & Access Management - ✔️
Americas (US West) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Americas (US East) - ✔️
FedRAMP - ✔️
EMEA (London) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Mexico) - ✔️
EMEA (Zurich) - ✔️
Americas (US East) - ✔️
EMEA (Dublin) - ✔️
Americas (Canada) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Dublin) - ✔️
Americas (Mexico) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
FedRAMP - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (US East) - ✔️
Americas (US East) - ✔️
Americas (Mexico) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Canada) - ✔️
Americas (US West) - ✔️
EMEA (UAE) - ✔️
Americas (US West) - ✔️
Americas (Canada) - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (London) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Frankfurt) - ✔️
Americas (Mexico) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Dublin) - ✔️
EMEA (Frankfurt) - ✔️
Web Messaging - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
FedRAMP - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Tokyo) - ✔️
Recording - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (UAE) - ✔️
EMEA (Zurich) - ✔️
Americas (US East) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (US West) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Outbound Calls - ✔️
EMEA (Frankfurt) - ✔️
Workforce Engagement - ✔️
FedRAMP - ✔️
FedRAMP - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Zurich) - ✔️
Americas (Canada) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Zurich) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Mexico) - ✔️
Americas (US West) - ✔️
FedRAMP - ✔️
EMEA (Zurich) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Mumbai) - ✔️
FedRAMP - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Frankfurt) - ✔️
Americas (US East) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (Frankfurt) - ✔️
Americas (US East) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Sydney) - ✔️
Self Service & Automation - ✔️
IVR - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Seoul) - ✔️
Americas (US East) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (US West) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (US East) - ✔️
Americas (Canada) - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Mexico) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
Asia Pacific (Mumbai) - ✔️
EMEA (Dublin) - ✔️
EMEA (London) - ✔️
Americas (Canada) - ✔️
FedRAMP - ✔️
EMEA (Frankfurt) - ✔️
EMEA (UAE) - ✔️
EMEA (Zurich) - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
Americas (Mexico) - ✔️
Americas (US West) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Sao Paulo) - ✔️
EMEA (Frankfurt) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Zurich) - ✔️
Quality Management - ✔️
Americas (US East) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Sao Paulo) - ✔️
FedRAMP - ✔️
Americas (Canada) - ✔️
Email - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Sydney) - ✔️
EMEA (Frankfurt) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Mexico) - ✔️
Americas (Sao Paulo) - ✔️
Americas (Mexico) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (UAE) - ❌
Asia Pacific (Osaka) - ✔️
Asia Pacific (Tokyo) - ✔️
FedRAMP - ✔️
Platform - ❌
Asia Pacific (Mumbai) - ✔️
Americas (Mexico) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (Dublin) - ✔️
Americas (US East) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Sydney) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (London) - ✔️
Americas (US East) - ✔️
Asia Pacific (Mumbai) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (London) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
Asia Pacific (Osaka) - ✔️
Americas (Canada) - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (US West) - ✔️
Asia Pacific (Tokyo) - ✔️
EMEA (UAE) - ✔️
FedRAMP - ✔️
Asia Pacific (Seoul) - ✔️
Asia Pacific (Seoul) - ✔️
EMEA (Dublin) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Mexico) - ✔️
Asia Pacific (Singapore) - ✔️
Americas (Mexico) - ✔️
EMEA (Zurich) - ✔️
EMEA (UAE) - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Canada) - ✔️
Reporting - ✔️
Asia Pacific (Sydney) - ✔️
Americas (Sao Paulo) - ✔️
Asia Pacific (Osaka) - ✔️
EMEA (Dublin) - ✔️
EMEA (Zurich) - ✔️
Asia Pacific (Tokyo) - ✔️
Americas (Canada) - ✔️
FedRAMP - ✔️
Co-Browse - ✔️
FedRAMP - ✔️
FedRAMP - ✔️
Americas (Mexico) - ✔️
Americas (Canada) - ✔️
EMEA (Frankfurt) - ✔️
EMEA (London) - ✔️
Asia Pacific (Osaka) - ✔️
Asia Pacific (Singapore) - ✔️
EMEA (UAE) - ✔️

fragnate-api

fragnate-webapp

fragnate-api

Component Status

API Operational

Website Down

Auth Service Degraded

Payments Operational

fragnate-webapp

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