Is Helpshift down? Helpshift Outage current Helpshift status

Live Status

Operational

↗ Official Status Page 🔔 Get Notified 🚨 Report an Outage

System Components

Live status of all service components, pulled directly from the official status page

Currently Affected

Affected Components

No affected components

Component

Status

All Components

Web Support Page - ✔️
Helpcenter(SDK) - ✔️
Language AI - ✔️
PowerBi - ✔️
AI Agent Copilot Analytics - ✔️
Text Template - ✔️
Predict - ✔️
Webhooks - ✔️
Real-time Operations (RTO) - ✔️
Bots - ✔️
End-User Flows - ✔️
Time Based Automation - ✔️
Inbound email processing - ✔️
Web Chat - ✔️
Helpshift APIs - ✔️
Sentiment Analysis - ✔️
Email delivery - ✔️
Salesforce Sync - ✔️
Channel Integrations - ✔️
User Presence Detection - RTO - ✔️
Pre-issue flow - ✔️
Mobile SDK - ✔️
Amazon Webservices datacenter #1 - ✔️
AI Reply - ✔️
Helpshift Dashboard - ✔️
Analytics Dashboard - ✔️
Quick Replies - ✔️
Audit Trail - ✔️
Auto Assignment - ✔️
CSV Reports - ✔️
End-User Presence Detection - ✔️
Cloudflare (Third-Party Dependency) - ✔️
Tiny URL - ✔️
Issue Messages - ✔️
Amazon Webservices datacenter #2 - ✔️
FAQ - ✔️
Smart Intents - ✔️
Issue Logs - ✔️
Management Portal - ✔️
Issues Analytics API - ✔️
Push Notifications - ✔️
Show Logs - ✔️
New Issue Automation - ✔️
Private Notes - ✔️

fragnate-api

fragnate-webapp

fragnate-api

Component Status

API Operational

Website Down

Auth Service Degraded

Payments Operational

fragnate-webapp

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